frequently asked questions

Do we need to take cash with us?
Yes, it is recommended to take cash. Most of our Certified Partners have a gift shop at the tour site where you can purchase pictures taken of yourself during the tour and also souvenirs.
Although we can facilitate a minimum of 24-hour advance bookings, we recommend to book as you decide and at least 48 hours in advance in order to ensure that spaces are available.
Yes, we provide transportation for all tours, from all major cities and cruise ship terminals.
Yes, you can by contacting us at (***) ***-****.
You will be picked up from the cruise ship terminal or the lobby of the hotel you are staying in.
The cancellation policy is to provide a 48-hour notice in advance and the tour will be fully refunded.
Yes, we do. Contact (***) ***-**** for information.
eTours Caribbean is in contact with all cruise ships when in port and has many years experience in shuttling guests back to the cruise ship terminals on time.
If your cruise ship cannot dock due to inclement weather or for any other reason, you will be fully refunded.
Yes. We have air-conditioned vehicles with accommodations for up to 50 guests. Please be sure to include your group size when scheduling your tour so that we may best accommodate you and your group.